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Returns

Returns/Exchanges:


Within 60 days of receiving your order, you may return or exchange purchases made on our website. To print an extra return form, click here: RETURN FORM. For security purposes, we only retain your credit card/Paypal information for 60 days. If your purchase has been longer than 60 days, please include your credit card number and expiration date on the form.

Please carefully review the following Return Policy before sending any items back:

  • Within 60 days, you may return or exchange purchases made on our website. As for Defective Items, they are under warranty for 90 days after original shipping date. After this time, they are considered just worn & torn and are ineligible for exchange.  

  • Items must be in new, unworn condition with original, undamaged packaging. 

  • Merchandise returned to IWantAPair that does not meet these guidelines will be returned to the customer at their expense. 

  • Shipping costs on orders and returns are non-refundable, including Defective Items. If you received an incorrect item, then contact us here: iWantaPair.com to receive a pre-paid label.

  • Returns will be credited to the card used for purchase.

  • If exchanging for an item that costs more/less than your original purchase, a charge/credit will be issued in the amount of the difference to the card used for purchase.

  • If you are shipping to a new address, please include it on this form.

  • Please allow up to 3-4 weeks for this return/refund/exchange to be delivered, processed, and completed.

  • If your exchanged item is on backorder, you will be notified via email of when to expect the delivery.

  • We recommend shipping through an insured, traceable carrier as we do not hold responsibility for lost or damaged packages.

  •  Any item that is returned but does not follow our return guidelines may receive a partial refund or may be refused and returned back to you. This includes items not in new condition, damaged, missing accessories, or not returned in the condition in which they were received originally.

If after reading this information, you feel that the amount of your refund was incorrect, please contact us.